Terms & Conditions


Conditions Of Entry

Bring Your Id

Photo ID is required as proof of age for MA15+ and R18+ rated films. Discounted tickets also require the presentation of the applicable discount card, including Seniors, Student and Concession.
Keep Your Ticket With You
All guests aged three and over must have a valid ticket and may be required to product it for inspection by the cinema team. Children aged two years and under must be accommodated on a ticket-holding guest’s lap
Respect Other Guests In The Cinema
Please refrain from talking, disturbing others or putting your feet on seats or railings. Also, switch off your mobile phone or keep it on silent while in the cinema.
Keep Prams Or Strollers Out Of The Way
While they can be taken into the cinema, please don’t leave them in the aisles or exits. They may be positioned in designated wheelchair areas, however please note wheelchair users have priority, so staff may direct prams or strollers to be positioned elsewhere.
Filming
This premise may be photographed, filmed and recorded for promotional purposes and the resulting materials will be owned by Echuca Paramount.
By entering this area, you consent to your voice and likeness being used by Echuca Paramount, its successors, assigns and licensees without compensation, for exploitation in all media now known or hereinafter devised, worldwide, in perpetuity and you hereby waive any moral, performer's or similar rights you may have in these materials to the maximum extent permissible under applicable law.
If you do not wish to be subject to the foregoing, please speak to a member of Paramount staff.
Leave Electronic Equipment At Home
The recording, or attempted recording, of films is a serious criminal offence and Parmount Cinema will report all suspected offenders to police for prosecution.
No filming or recording is permitted on Echuca Paramount premises including foyer areas unless otherwise advised. For any questions regarding this or to seek filming permission contact Echuca Paramount at cinemas@echucaparamount.com
Hold on to Your Personal Belongings
Echuca paramount Cinema does not accept responsibility for any losses or damage incurred.
Dress Appropriately
Neat, casual dress, including footwear, is the minimum standard required at all times. Footwear must be worn at all times.
Safety First
For the safety and security of guests and staff, please note recorded video surveillance and silent alarms may be in use.
No Outside Food And Drinks
Please note, no food and beverages sourced from outside Echuca Paramount are allowed in the cinema.
Our Rights – Echuca Paramount Cinema Management Reserve The Right To…
Refuse guests’ entry to the premises.
Request guests leave the premises without a refund, should they breach any of these conditions of entry.
Inspect any bag at any time on the premises. No alcohol, bottles, cans, aerosols, glass, outside food or beverages, laser pointers, large bags, personal stereos, electronic equipment, rollerblades, bicycles, scooters or skateboards are permitted, unless otherwise advised.


Online Ticketing

Ticket Collection

Tickets purchased via this web site can be collected by presenting your printed booking receipt and/or a copy on your digital device used for the transaction at the Express Lane or at the usher’s podium.
Concessions and Identification
Where tickets requiring identification are purchased, suitable identification must be presented upon collection of the tickets. Failure to present suitable identification will result in the applicable tickets being forfeited.
Refunds
Tickets purchased via this web site are sold for a specific session only and are sold on a strict no-refund, no-exchange and no-transfer basis. Bookings fees are strictly not refundable.
Booking Fees
A ticket booking fee will apply to all tickets purchased via this web site.
Cancellations
Echuca Paramount may, due to issues outside their control or at its sole discretion, cancel particular screenings. Tickets purchased for cancelled screenings can either be exchanged upon request or fully refunded.
GST
Prices on this web site include GST where applicable.
No Free List
Certain screenings may be subject to a “no free list” or “no free tickets” (NFT) restriction, which Echuca Paramount may apply at its discretion. Echuca Paramount will not accept complimentary tickets for screenings where a NFT restriction applies.


Website Terms Of Use

This website (this site) is operated by Echuca Paramount ABN 15 734 220 947

This site is made available solely for access from places in Australia and to users ordinarily resident in Australia.
The following Terms govern your use of this site and any order or purchase of a product or ticket (Product) from this site.
Who may use this site
Children under the age of 16 may not purchase any Product on this site. If you are under the age of 16 and would like to purchase a Product on this site, please ask your parent or guardian for permission to assist you in this.
Access and Use
You must not use this site, or any in any manner or for any purpose which is unlawful or contrary to and of these Terms. 
Echuca Paramount reserves the right to reject in its absolute discretion any order you place to purchase a Product, or to deny access to this site, for any conduct that Echuca Paramount, in its sole discretion, believes may breach the law or any of these Terms.
Content on this site, such as graphics, logos and film clips, information, text, material, software or advertisements, (Content) is protected by Australian and international copyright and trademark law.
Content on the site must not be modified, copied, reproduced, republished, framed, uploaded to anyone else, posted, transmitted or distributed in any way except as expressly provided for on the site, or as expressly authorised in writing by Echuca Paramount or its affiliates. Strictly on the condition that you keep the content intact and in the same form as presented on the network, you may download and view the content for your personal and non-commercial use.
Your Personal Information and Privacy
You should read the attached Privacy Policy, which includes important statements about how we may retain and use personal information about you gathered in the course of your use of this site or purchase of any Product from this site. By using this site or purchasing any Product from this site, you consent to Echuca Paramount retaining and using your personal information in accordance with the Privacy Policy.
Tickets
Tickets are also made available subject to the classification of the relevant film given by the Office of Film and Literature Classification. By purchasing a ticket, you represent that you are of an age permitted to purchase a ticket pursuant to the relevant classification for the film. Unless otherwise stated all transactions are denoted in Australian dollars including GST.
Delivery of Goods
Gift vouchers and movie money will be posted and arrive within Australia within 10 working days.
Returns Policy
Vouchers / Gift Cards
-Prepaid movie vouchers and gift cards cannot be replaced or refunded if lost, stolen or damaged.
-Prepaid movie vouchers and gift cards cannot be refunded and change will not be given irrespective of cinema pricing. 
-Prepaid movie vouchers and gift cards cannot be exchanged for cash.
Other Merchandise
If a receipt is presented, Echuca Paramount reserves the right to assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused. If a refund is provided it will be issued using your original payment method, unless payment was made with cash, in which case a gift card will be issued with the relevant amount.
If a receipt is not presented, Echuca Paramount reserves the right not to offer an exchange or refund.
Echuca Paramount is not obliged to offer a refund if you change your mind.
If a receipt is presented, Echuca Paramount may exchange products of equal value (only if stock is available at that location) if:
- the goods are the wrong size or colour;
- sew in labels are still attached;
- the product is in its original packaging, including instructions manuals and all accessories, where applicable;
- the item is unworn, unused and as sold.
Links and Advertisements
This site includes links to other websites (Linked Websites). Unless otherwise stated at those websites, those websites are not controlled by Echuca Paramount. By using those links, you acknowledge and agree:
Echuca Paramount is not responsible for the availability of, or in relation to, content located on or through a Linked Website;
inclusion of a Linked Website on this site does not imply any endorsement of the Linked Website by Echuca Paramount or its affiliates or their respective directors and employees; and you link to any Linked Website at your own risk. To the extent that this site contains or links an advertisement by anyone other than Echuca Paramount, including referral buttons and embedded hyperlinks, (Third Party Advertisement) any such advertisement is paid for by the relevant advertiser and does not represent a recommendation or endorsement by Echuca Paramount or its affiliates or their respective directors or employees. Where a Third Party Advertisement contains offers of products by an advertiser, you may be permitted to accept that offer by linking to a Linked Website and executing the relevant transaction. Such product offers are not made by Echuca Paramount, and the third party supplier is solely responsible to you for the delivery to you of any product or service you purchase at a Linked Website.
Important Limitations of Echuca Paramount’s Liability
The Trade Practices Act and similar State and Territory Legislation in Australia may confer certain non-excludable rights and remedies on you in relation to access to or use of this site and provision of a Product (Consumer Rights).
Echuca Paramount does not exclude any Consumer Rights, but does exclude all other conditions and warranties implied by custom, law or statute. Subject to any Consumer Rights you may have, all Content is provided as is and without warranties of any kind, either express or implied. Without limiting any other Term or Consumer Right, Echuca Paramount and its suppliers do not warrant that this site or any Content, or any contribution by a Member in the Forum, is fit for a particular purpose or of merchantable quality; that any Content or your access to this site will be uninterrupted or error-free; that any defects in this site or Content will be corrected; that this site or the server which stores and transmits Content to you are free of viruses or any other harmful components; or the results of your access to, this site (including any related or Linked Website) or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.
Without limiting any other Term or Consumer Right, Echuca Paramount and its affiliates or directors or officers exclude liability for any indirect, incidental, special or consequential damages, or loss of business or profits, which results from any use or access of, or any inability to use or access, this site or any Content.


Privacy Policy

In this policy (“Privacy Policy”), “we”, “us” and “our” means The Echuca Paramount (ABN 15 734 220 947) . Please read this Privacy Policy carefully as it describes the way in which we collect and handle your personal information for the following Echuca Paramount services:

- Echuca Paramount;
- Echuca Paramount giftstore; and
- such other services we may nominate as covered by this Privacy Policy from time to time.
We may revise this Privacy Policy from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on our website.
We refer throughout this Privacy Policy to ‘personal information’ which means information which identifies you as an individual or from which you can reasonably be identified. Your name, email, address, telephone numbers are all examples of ‘personal information’.
Your personal information is important to us
We respect the importance of your privacy, and that you have a right to make your own choices about how your personal information is collected and used. We know that when you provide personal information to us you are showing your trust and we take that seriously.
You have no obligation to provide any information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the services or products that depend on the collection and use of that information.
How and what personal information do we collect
We collect your personal information for the Echuca Paramount Services in a number of ways, including:
- directly from you through our website purchases, and telephone conversations and email correspondence;
- from third parties including our partners, suppliers and public authorities.
The types of personal information we collect includes:
- your email address, name, address, date of birth and what movies you prefer;
- We are not collection credit/debit card or financial information.
- information about your use of our products and services in order to customise our service and make them as interesting as possible for you.
The purposes for which we collect, hold, use and disclose your personal information
(a) Primary purpose for collecting your personal information
Our purpose in collecting this information is to assist us to provide product and service information tailored to your interests and to provide you with a customised experience across the whole range of Echuca Paramount Services.
(b) Use and disclosure of your personal information
We will use or disclose your personal information for our primary purpose of providing you product and service information tailored to your interests and to provide you with a customised experience across the whole range of Echuca Paramount Services.
We may also use your personal information to send you marketing information and advertisements about products and services which we think are likely to be of interest to you. If you wish to opt out of receiving any further marketing or advertising material from us, please email us at cinemas@echucaparamount.com
From time to time, Echuca Paramount conducts competition on its website. When we run these competitions, we may also give you the choice of being on a mailing list to receive further contact from us. Unless you choose to receive further communications from Echuca Paramount, the information we collect from your entry in the competition is not used for any purposes other than for the competition.
(c) To whom do we disclose your personal information?
We may also share your personal information with a service partner (such as auditors, lawyers, couriers, computer security companies and hosting services) or a company or person related to us, for example, a related body corporate, a common shareholder or someone with whom we share some common commercial interest. To the extent that these service partners, companies or persons are located in Australia and we give them access to your personal information, they are subject to privacy legislation which prevents them from using the information for any other purposes.
We will not otherwise use, disclose or share your personal information with a third party without your consent, unless:
- required by the law;
- we believe on reasonable grounds that disclosure is required to prevent or lessen significant risk to the life or physical, mental or emotional health of the consumer or another person;
- we take appropriate action in relation to a reasonable suspicion of unlawful activity, or misconduct of a serious nature, that relates to our functions or activities;
- disclosure is required to assist any entity, body or person to locate a person who has been reported as missing;
- disclosure is made for the purpose of establishing, exercising or defending a legal or equitable claim; or
- disclosure is made for the purposes of a confidential alternative dispute resolution process.
Our use of cookies on our website
Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Echuca Paramount uses cookies to make your use of our website and services as convenient as possible.
We use Google Analytics (including Google Remarketing) which uses both first party and third-party cookies to record standard internet traffic information such as when, and how many times, you have visited our site. We and some third parties (including Google) also use the information from the cookies to optimize ad selection for groups of individuals based on age, gender, interests and past visits to our site. The cookies also allow us and other third parties to evaluate your interactions with ad services on our site. We have enabled Google Analytics for Display Advertising which allows Google and other third parties to advertise to you on our site, you can opt out of this feature through Google Ads Settings.
Importantly, we do not combine the anonymous information collected through Google Analytics with personally identifiable information.
If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this will mean you will not be able to take full advantage of Echuca Paramount Services. For example, we will not be able to personalise your website each time you visit.
In certain circumstances, such as where there is a criminal inquiry, we may refuse your request to access, or correct, your personal information. If that is the case, we will provide you with reasons for that decision unless it is unreasonable to do so.
We take reasonable steps to make sure that personal information we collect, use and disclose is accurate, complete, up-to-date and relevant.
Storage and security of your personal information
We take all reasonable steps to protect all of the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. For example, access to your personal information is restricted within Echuca Paramount to employees who have specific authorisation to access such information.
We continually endeavour to improve our security safeguards. However, no data transmission over the internet is guaranteed to be perfectly secure, so we cannot absolutely promise that the information you provide to us using the internet will always be totally secure.
Links to other websites
We provides links to websites that are owned and/or operated by third parties. The linked websites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of those websites.
Anonymous transactions
We will not make it mandatory for visitors to our websites to provide Personal Information unless such information is needed to provide you with a service such as Echuca Paramount Rewards.
We provide you with the option of transacting with us on anonymous basis or through a pseudonym where it is lawful and practicable to do so.
What to do if you wish to make a complaint or have a query
If you wish to make a complaint about the way in which we handle your personal information, or would like to access or correct your personal information, please write to Customer Service, Manger Echuca Paramount, 392 High St, Echuca, VIC 3564 or email us cinemas@echucaparamount.com
We endeavour to respond to complaints within 14 days of their receipt. If you are dissatisfied with our response, you may refer the matter to the Australian Information (Privacy) Commissioner (see www.oaic.gov.au).


Terms & Conditions are subject to change without notice.